Privacy Policy
Effective Date: 30 January, 2025
At Source App, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and website.
1. Collection of Personal Information
We collect personal information that you voluntarily provide when you:
- Join our community.
- Schedule a therapy session.
- Communicate with us or other users.
This information may include your name, email address, phone number, payment information, and health-related data. We may also collect non-personally identifiable information such as your IP address, device information, and usage data through cookies and similar technologies.
2. Use of Personal Information
We collect and use your personal information to:
- Provide and manage services offered through our community.
- Facilitate communication between you and therapists.
- Process payments and manage your bookings.
- Improve and personalise your experience on the App.
- Comply with legal and regulatory obligations.
We will not use your personal information for any other purposes without your explicit consent.
3. Storage and Security
Your personal information is stored securely, and we take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. We use encryption and secure server technology to safeguard your information.
5. User Consent
By using the App, you consent to the collection and use of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, but this may affect your ability to use the App.
6. Access and Correction of Information
You have the right to access your personal information held by us and request corrections if the information is inaccurate or out of date. To do so, contact us at info@sourceapp.com.au.
7. Data Breach Notification
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) Scheme.
9. International Data Transfers
If your personal information is transferred to or processed outside of Australia, we will ensure that the recipient complies with privacy laws equivalent to Australian laws, as required by the Privacy Act 1988.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this page regularly.
11. Transfer of Personal Information in the Event of Sale
In the event that Source is involved in a business transition such as a merger, acquisition, or sale of all or part of its assets, your personal information may be transferred to the new owner as part of that transaction. We will take reasonable steps to ensure that the new owner or entity agrees to handle your personal information in a manner consistent with this Privacy Policy and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, and any changes to the way your personal data is handled.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email: info@sourceapp.com.au
- Phone: [Your Contact Number]